Support Services Bureau

Purpose

The Services Bureau manages police records, communications, fiscal operations, property and evidence, hiring and training, and procurement and contracts for the Police Department.

Function & Structure

The Services Bureau is overseen by the Deputy Director of Police Support Services. There are four divisions within the bureau, and each division is overseen by a manager/supervisor. The Services Bureau includes the Records Division, Communications Center, Evidence Management Division, and Business Division.

Records Division

The Records Division is responsible for maintaining all criminal records. The Division processes and secures over 15,000 police reports for the Department annually.

Communications Center

The Communications Center is responsible for answering both police and fire department non-emergency and emergency "911" telephone calls for service. Public safety dispatchers answer approximately 245,000 telephone calls for service annually and dispatch approximately 68,000 police and fire department calls for assistance each year.

Evidence Management Division

If you are claiming property, you must provide the case number and photo identification, such as a driver's license. If you are under 18 years of age, you must bring a parent or guardian to claim the property. Firearms and currency are not released without an appointment. Please call with any questions.

Business Division

The Business Division manages the development and administration of assigned program budgets, processes equipment, and procurement requests, prepares and maintains contracts, and forecasts funds needed for staffing and operations. Team members also facilitate fleet, building maintenance, and technology projects.